Monitor and Manage your Business’ Online Reputation
Manage your online reputation from one place
- Ensure customers find the correct business address, hours, and directions on line
- Provide a stellar first impression through monitoring online word-of-mouth
- Give customers the best service by keeping an eye on competition
Walkthrough of Reputation Management Pro
Why is online review monitoring important?
With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.